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Start Your Hospitality Career with Wyndham Worldwide

Job ID: 
1712801
Job Function: 
Hotel/Resort Operations
Location: 
San Francisco, California United States
Brand / Resort: 
Wyndham Vacation Ownership
Schedule: 
Full-time

Activities Supervisor - Donatello Resort San Francisco

10 Nov 2017
Activities Supervisor

The Activities Supervisor is responsible for supervising and maintaining all guest activities and related areas including but not limited to: activities center, movie theater, fitness center(s), pools and cabanas, banquet rooms, tanning rooms, and beaches. This position will be required to supervise, guide, and motivate a team during their assigned shift while also working different areas as needed. The Activities Supervisor will work directly with their manager to maximize associate and owner/guest satisfaction scores, increase revenue and enhance resort activities.

Essential Job Functions
 
Responsibilities include, but are not limited to:

1. Responsible for overseeing the Activities function of the resort. Lead, guide, develop and motivate staff members. Enforce company policies, rules and regulations. Provide coaching to staff members when needed. Run Activities’ Department operations and cover areas when needed. ( 50% time)
2. Ensure Compliance. Conduct inspections of all facilities and equipment to ensure proper working conditions. Coordinate all maintenance and repairs as needed. Prepare and maintain department paperwork and documentation as required by company standards. Ensure proper compliance with all company policies and procedures as directed by SOP and IA ( 20% time)
3. Assist the Manager with creating, planning and implementing guest activities for the Resort. Create and publish advertising material to support the Resort Activities. Assist in establishing related pricing for activities. Work with department associates and affiliate departments to ensure maximization of Guest Satisfaction Scores and minimum goal achievement. ( 20% time)
4. Attend all resort and company trainings and meetings. Complete required trainings based on company standards. (5% time)
5. Performs other duties as needed (5% time)

Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. Wyndham Vacation Ownership is an equal opportunity employer.  

Qualifications

Minimum Requirements and Qualifications
 
a) Education
• High School Diploma or equivalent

 

b) Training requirements
• Lifeguard, CPR, First Aid Certification, Alcohol Awareness Card, Food Server Health Card, Valid Driver’s License (Varies by Location).


 

c) Knowledge and skills
• Excellent communication and leadership skills
• Ability to demonstrate good judgment when dealing with owners/guests and staff members
• Able to organize and facilitate group activities.
• Contribute in development concepts and techniques, and to complete tasks in create and effective ways.
• Create a positive work environment by maintaining the highest level of ethics, integrity and safety consistent with applicable regulatory standards by Wyndham Vacation Ownership values.
• Ability to work an adjusted work schedule, including evenings, weekends and holidays in order to meet resort operating demands.

 

d) Technical Skills
• Ability to drive large vehicles, shuttles and/or vans.
• Proficiency in Microsoft Word, Excel, Outlook and Mircos is required.
• Ability to learn new programs such as company reporting and associate timekeeping

 

e) Job experience
• 2 years of experience in customer service, recreation and administration/leadership
• 1 year supervisory experience preferred

 

Unless there is a legal requirement, experience will be accepted for the education requirement.


Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. Wyndham Vacation Ownership is an equal opportunity employer.  

Copyrights

If you require a reasonable accommodation to complete an application please email your request to Mycareer@Wyn.com and provide the job title and location to which you are applying.

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