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Start Your Hospitality Career with Wyndham Worldwide

Job ID: 
Job Function: 
Sales & Marketing
Napa, California United States
Brand / Resort: 
Wyndham Vacation Ownership

Administrative Coordinator - Sales Department, Napa CA

13 Mar 2018
Wyndham Vacation Ownership is the world's largest vacation ownership company with an impressive list of world-renowned destinations.  We've grown and excelled by remaining true to our corporate values of integrity, accountability and exceptional customer service.  It is the strong values and Count On Me! service promise of being respectful, being responsive and delivering great experiences exhibited by our team that continues to set us apart from the rest.
Job Responsibilities
  • Accurate input of tour/premium information into CRS
  • Greeting, qualification, distribution and gifting of all guests
  • Referral generation
  • Accurate validation of guest information - to include tour/premium information
  • Answer phones and guests questions in a professional manner
  • Responsible for determining and prioritizing requirements, inventory levels and manage according to needs, within budget restraints
  • A working knowledge of these processes is preferred Working knowledge and demonstrated intermediate skill level and experience using any combination of the following software:  Microsoft Office including Word, Excel, PowerPoint; MS Publisher or other graphic software packages; Avery software, etc.
Minimum Qualifications
  • High School diploma or equivalent and two year general office and supervisory experience.  College degree preferred.
  • Communication and organizational skills
  • Ability to be detailed and thorough, multi-tasked and work as a team player
  • Ability to oversee the day-to-day operations of the group to ensure a smooth workflow while performing similar duties and tasks as the group. 
  • Ability to provide general guidance to others and train lower level employees.  
  • Knowledge of CRS, FOCUS, MAINFRAME, basic computer and typing skills.
  • Organizational skills a must.
  • Customer Service experience.
  • Track record of strong work ethics and integrity with a sincere desire to make a difference.
  • Experience is timeshare, vacation ownership, hotel, hospitality a plus.


If you require a reasonable accommodation to complete an application please email your request to Mycareer@Wyn.com and provide the job title and location to which you are applying.

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