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Start Your Hospitality Career with Wyndham Worldwide

Job ID: 
Job Function: 
Austin, Texas United States
Brand / Resort: 
Wyndham Vacation Ownership

Assistant Maintenance Manager - Austin Resort

28 Dec 2017
Assistant Engineering Manager
The Assistant Engineering Manager serves as a supporting role to the Engineering Manager. He/She will partner with the Engineering Manager in the leadership, planning, organization, and direction for the Engineering Department in the most efficient and effective manner possible, while maintaining the company’s expected high quality standards. The Assistant Engineering Manager will oversee daily operations of the Engineering Department; provide supervision and direction of engineering technicians; perform safety inspections; maintain Occupational Safety and Health Administration (OSHA), including the new Global Harmonized System for chemicals (GHS), regulations. 

Essential Job Functions

Responsibilities include, but are not limited to:
1.     Responsible for overseeing the engineering operation of the resort: Assist the Engineering Manager with management of the Engineering department and vendor operations. Demonstrate a passion and understanding of company goals and ensure your area of responsibility meets all company standards. Provide direction and supervision of the Engineering Technicians for daily operations of the engineering department. Identify process improvements and best practices; ensure all compliance standards are met; demonstrate and apply broad knowledge of concepts, practices, and procedures for managed work group(s) and how it supports related operations. (40% time)
2.     Maintain positive customer and associate relationships: Create a positive and engaging work environment based on Wyndham’s Count On Me philosophy. Embrace and exhibit the highest level of ethics and integrity consistent with company standards. Demonstrate an ability to motivate and communicate expectations with humility and respect. Exercise the ability to retain staff through coaching and development. Partner with Human Resources to ensure the department is compliant and meeting all work related standards. (35% time)
3.     Manage and support all financial aspects of the engineering department: Collaborate with the Engineering Manager on Engineering Department financials, forecast and manage engineering budget, and monthly P&L reports. Ensure the engineering department meets all Internal, Quality, and Loss Prevention Audit standards. (10% time)
4.     Build strong working vendor/contractor relationships and knowledge of HOA: Develop professional relationships with vendors and contractors for resort and capital projects. Request and receive bids for presentation to resort management.  Understand governing statues and board meeting procedures.         (5% time)
5.     Build the count on Me Culture. Support and implement resort management strategic initiatives and programs. Identify areas of process improvement and leverage best practices by working with appropriate departments and colleagues as necessary. (5% time)
6.     Performs other duties as needed.  (5% time)

Minimum Requirements and Qualifications

• High School diploma or equivalent required
• BA/BS degree preferred

b) Training requirements
• Certification in HVAC, electrical, plumbing is preferred
• CPR Certified
• OSHA Certified

c) Knowledge and skills
• Strong contractor and vendor negotiation skills.
• Knowledgeable in safety use for power tools and shop tools
• Knowledgeable use of general Engineering tools and equipment
• Knowledgeable and experience with elevators
• Knowledgeable and experience with pool pumps and filtration systems
• Knowledgeable in/or EPA Certification.
• Knowledgeable in ADA requirements.
• Knowledgeable of power, water and sewer distribution.
• Working understanding and ability to read blue prints.
• Knowledgeable in fire codes and fire protection.
• Organizational Skills.
• Professional appearance and excellent communication skills in dealing with guests and corporate personnel.
• Demonstrate analytical ability to grasp numbers and understand their impact (e.g. demonstrated ability to work under pressure).
• Have proven strong leadership ability; demonstrate understanding and application of management approaches for work direction, motivation, performance management and disciplinary action.
• Demonstrate the highest level of customer service to current and prospective owners in order to maintain a positive brand image and company reputation.
• Ability to ensure administrative functions and duties are assigned and completed according to WVO standards, including timekeeping, vendor contracts, and personnel action forms.
• Create a positive work environment by maintaining the highest level of ethics and integrity consistent with applicable regulatory standards and Wyndham Vacation Ownership values.
• Commands a presence of respect and humility; demonstrating the ability to motivate and readily communicate expectations and follow up.
• Demonstrated knowledge & application of applicable codes, laws & regulations.
• Ability to keep sensitive information confidential.

d) Technical Skills
• PC Skills
• Microsoft Office: Word, excel, outlook
• Key systems, Property
• Power Tool operation and
• Pumps and mechanical motors
• Valid driver’s license

e) Job experience
• Three years of related work experience
• Two to five years of supervisory or management responsibility
• Three or more years in mechanical fields such as HVAC, electrical, plumbing


If you require a reasonable accommodation to complete an application please email your request to Mycareer@Wyn.com and provide the job title and location to which you are applying.

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