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Start Your Hospitality Career with Wyndham Worldwide

Job ID: 
Job Function: 
Hotel/Resort Operations
Food & Beverage
Galveston, Texas United States
Brand / Resort: 
Wyndham Grand Hotels and Resorts

Banquet Server

13 Feb 2018
Job Title:  Banquet Server
Req #:
Location: Hotel Galvez
As the world’s largest hotel company, and a leading player in the global hospitality industry, Wyndham Hotel Group boasts 7,500 hotels and 15 brands in 70 countries—all supported by more than 7,000 associates on six continents. And we know our success is attributable to our associates, a bright, talented and diverse group of individuals who embrace our signature Count On Me! service culture and have a passion for excellence.  To learn more visit us at http://www.wyndhamworldwide.com.
For more than 100 years, Hotel Galvez & Spa has been pleasing guests from around the world with elegant décor, luxurious service, scenic Gulf Coast event space, and a majestic location across from the water. Old world style and grace embody every detail, with upscale modern amenities to please today's most discerning travelers. In fact, our AAA 4-Diamond property is the only historic beachfront hotel on the Texas Gulf Coast and renowned as one of the finest Galveston hotels on the beach.
Wyndham Hotel Group is searching for a Banquet Server to work at our beautiful Hotel Galvez & Spa, a Wyndham Grand Hotel in Galveston, TX.  The Banquet Server is responsible for the set-up and serving of food and beverage to guest at all banquet functions, according to the hotel standard
Responsibilities will include but not be limited to:
  1. Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers and fellow employees.
  2. Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently.
  3. Know how to read the Banquet Event Order (BEO) and be familiar with the menu of the assigned function.
  4. Served guests according to the hotel’s standards in a friendly, courteous, and professional manner.
  5. Respond to guest problems, complaints, and accidents. Communicate to management, if necessary.
  6. Set all tables according to hotel standards.
  7. Maintain the banquet storeroom in a neat and orderly manner, stocked with any and all appropriate supplies necessary for food service functions.
  8. Clean-up banquet space after the completion of the function and ensure that all equipment and supplies are stored and re-stocked properly.
  9. Prepare room according to BEO and the various meal functions.
  10. Follow all money handling procedures when serving the guest.
  11. Know and use “suggestive selling” techniques.
  12. Know the menu items for each function served and able to give accurate descriptions.
  13. Ensure overall guest satisfaction.
    Basic Qualifications
  • High School diploma or equivalent.
  • Must be of legal age to serve alcoholic beverages, according to local state laws.
  • This position requires availability to work weekends and holidays.
    Preferred Qualifications
  • Four Diamond hospitality experience highly desirable.
  • ServSafe certification.
  • Previous experience helpful.
Physical requirements:
  • Flexible and long hours sometimes required.
  • Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand for the entire shift.
Wyndham Hotel Group is proud to be an Equal Opportunity Employer (M/F/D/V)


If you require a reasonable accommodation to complete an application please email your request to Mycareer@Wyn.com and provide the job title and location to which you are applying.

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