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Start Your Hospitality Career with Wyndham Worldwide

Job ID: 
1715145
Job Function: 
Hotel/Resort Operations
Food & Beverage
Location: 
Houston, Texas United States
Brand / Resort: 
Wyndham Hotels and Resorts
Schedule: 
Part-time

Barista (part-time)

11 Oct 2017

The Wyndham Houston West Energy Corridor is seeking a part-time barista for Another Perk coffee shop.

 

The barista is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment.

   

Fundamental Requirements:

 

·            Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.

·            Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position.

·            Have a thorough knowledge of menus and current specials in applicable outlets.

·            Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner.

·            Pre-bus all tables removing soiled dishes after each course.

·            Be familiar with the operation of the P.O.S system.

·            Perform cashiering functions by closing checks and preparing end of shift paperwork.

·            Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist.

·            Ensure that tables and side stands are kept stocked, tidy and clean.

·            Keep all beverages at least ¾ full (coffee, tea, soda, water, and lemonade).

·            Answer the telephone according to standards.

·            Consistently upsell food, beverage and promotional items to guests.

·            Be familiar with fire extinguishers, locations and know how to use them.

·            Receive and deliver food and beverage orders and collect payment.

·            Ensure overall guest satisfaction.

 

 

Qualifications
 

Education & Experience: 

 

·            High School diploma or equivalent and/or experience in a hotel or a related field preferred.

·             Food Handler's Permit required.

  

Physical requirements:

·            Flexible and long hours sometimes required.

·            Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

·            Ability to stand during entire shift.

·            Must be able to maneuver throughout the dining area while carrying full trays of food & beverages.

 

 

General Requirements:

 

  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Wyndham Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with Wyndham Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to cross-train in other hotel related areas.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.
 

Copyrights

If you require a reasonable accommodation to complete an application please email your request to Mycareer@Wyn.com and provide the job title and location to which you are applying.

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