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Start Your Hospitality Career with Wyndham Worldwide

Job ID: 
Job Function: 
Call Center & Customer Service
Saint John, New Brunswick Canada
Brand / Resort: 
Wyndham Hotel Group

Bilingual Customer Service Representative, Wyndham Rewards

09 Jan 2018
There’s no one else like us. Wyndham Hotel Group is a hotel industry giant with an unmatched presence of more than 8,000 hotels and over 697,600 rooms in 77 countries.  We’re a hospitality powerhouse, with 18 iconic brands united by the richest and simplest rewards program in the business.
At Wyndham Worldwide Canada in Saint John, New Brunswick, we are known for our innovative “Count On Me” culture and engaging work environment; where you make a difference.  Over the past 20 years, we have continued to invest in our associates to support them in achieving excellent results.  We offer a fun and professional work environment that has something for everyone!  Outfitted with our onsite gym, outdoor walking trail, massage chairs, lounge areas, pool table, internet hub, free Wi-Fi and electronic games area, our centre provides a pleasing “home away from home.”
The Wyndham Experience is not only about the benefits, career opportunities and perks that we can offer you!  You will also experience the pride and enjoyment that comes from being with a company that cares, supports and invests in you and your community.
We currently have two2) openings for Bilingual Customer Service Associates to join our Wyndham Rewards Team at our Wyndham Operation Centre in Saint John, New Brunswick!  You can begin a new experience by joining this team who provides Count On Me! Service to our over 12 million Wyndham Rewards Loyalty Program Members and Franchisees.
As a valued associate in our inbound environment, you respond to our customer's inquiries and providing effective resolutions that requires you to conduct effective research and maintain accurate and up-to-date account information.   Your ability to sell and promote Wyndham products, and successfully transfer customers to our alliance partners,  supports your achievement in meeting your goals and earning incentives! 
Your background will include:
  • Minimum of Grade 12/ GED Diploma
  • A minimum of one to two years of solid customer service experience
An asset in your background is:
  • Previous experience in Hospitality industry
  • Communicate effectively in French and English both verbally and written
 You have the proven ability to:
  • Persuade and influence customers while providing Count On Me!  Service
  • Make sound decisions using good judgment and problem solving skills
  • Be proactive with strong time management skills
  • Act with integrity and be accountable
  • Effectively use multiple computerized applications simultaneously
As an employer in Saint John for 20 years, we take great pride in our long service workforce.
Our Count On Me! Service is experienced by our associates, our franchisees worldwide, as well as, our Saint John Community.
The Wyndham Experience!
We Care About You
We Support You
We Invest in You
We Offer Unique Benefits & Opportunities
And our Count On Me! Service to our customers is also our promise to you!
Wyndham offers monthly incentives, annual increase & bonus!  You will experience a commitment to your financial security, health, development and growth through comprehensive benefits, wellness and learning programs.
This adds up to an additional $4 per hour value for you!

And we do like to have fun!


If you require a reasonable accommodation to complete an application please email your request to Mycareer@Wyn.com and provide the job title and location to which you are applying.

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