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Start Your Hospitality Career with Wyndham Worldwide

Job ID: 
1801446
Job Function: 
Call Center & Customer Service
Location: 
Orlando, Florida United States
Brand / Resort: 
Wyndham Vacation Ownership
Schedule: 
Full-time

Bilingual Portuguese Agent

14 Feb 2018
Wyndham Vacation Ownership is seeking bilingual candidates who speak proficient English and Portuguese and have strong customer service skills for the position of:


Bilingual Portuguese Agent


We offer:

- $13 per hour

- Competitive Pay

- Paid Vacation

- Paid Holidays

- Tuition Reimbursement

- Monday through Friday schedule 8:00am-5:30pm after training

- Travel Discounts

- Health Benefits within 30 days

- Paid training (13 weeks)

 

Job Summary: 

A person's vacation truly begins as they dream about all of the details of their trip; where they want to visit, how they will get there and what activities they will explore in the surrounding area during their stay. As a vacation planning counselor you will help our English and Portuguese speaking owners to make those trips a reality as you receive in-bound calls from, and place outbound calls to, our owners and help them to plan vacations that will create life-long memories for them and their loved ones. We, at Wyndham Vacation Ownership, take great pride in delivering best in class customer service, helping our owners to resolve all of their needs in one call, and building relationships with our internal and external customers. We are focused on fostering an environment that rewards and celebrates teamwork, dedication, and a commitment to excellence by being responsive, respectful and delivering a great experience. If you share these values, we want to hear from you!

 
Qualifications
Qualifications:
  • High School Degree or equivalent.
  • 6 months of customer service experience
  • Ability to proficiently speak, read, and write both in English and Portuguese
  • Solid ability to multi-task with strong computer navigation capabilities
  • Exceptional listener with the skill to effectively communicate.
  • Able to exercise good judgment in making decisions
  • Team-centric and positively motivated to delight our owners and their guests
  • Able to prioritize multiple tasks, convey a sense of urgency and remain detailed oriented in a fast-paced environment
  • Quickly learn and apply new information; be open to change 
  • Enjoy talking to different people every day
Wyndham Vacation Ownership makes every effort to ensure equal employment opportunities for all individuals and abides by EEO and nondiscrimination provisions of all applicable federal, state, and local laws and regulations

Copyrights

If you require a reasonable accommodation to complete an application please email your request to Mycareer@Wyn.com and provide the job title and location to which you are applying.

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