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Start Your Hospitality Career with Wyndham Worldwide

Job ID: 
1708003
Job Function: 
Sales & Marketing
Location: 
Shoal Bay, New South Wales Australia
Brand / Resort: 
Wyndham Vacation Resorts Asia Pacific
Schedule: 
Part-time

Casual In House Resort Host - Shoal Bay

19 May 2017
Wyndham Vacation Resorts Asia Pacific is seeking a flexible, enthusiastic and customer service focused casual In House Resort Host to join our Shoal Bay Sales Site.
 
About the Role…

As the In House Resort Host you will greet and welcome our guests to the resort, provide resort facilities and services information, advise on local attractions, activities, restaurants etc ensuring our guests' holiday expectations are exceeded. Primarily, the In House Resort Host is responsible for building rapport with our guests with the aim of generating and booking sales appointments for the onsite sales team, to attend a face to face sales presentation which offers our guests the fantastic opportunity to make their holiday dreams come true! Duties include but not limited to;
  • Encourage and schedule guests to attend an onsite sales presentations during the guest's stay at the resort with adherence to Company's qualification specifications
  • Provide the highest level of customer service, attend to guests needs and requests  in a timely and efficient manner ensuring all expectations are exceeded
  • Meet the monthly targets; Support the Company's sales and marketing programs and strategies
  • Display a positive, courteous and respectful attitude towards guests, the Company and team members; Support others within the team and empower each other wherever possible
  • Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise. 
Qualifications
About You....

To be successful in this role, you will:
  • Have a solid background in Hospitality, Customer Service or Sales Industries
  • Be a real 'people person' and genuinely enjoy getting to know people
  • Have a strong ability to build and develop positive relationships
  • Have a passion for sales and delivering exceptional customer service
  • Be self motivated, results oriented and use initiative
  • Basic computer skills
  • Flexible to work a 7 day week roster including weekends, evenings and holidays
About Us....

Wyndham Vacation Resorts Asia Pacific is one of the market leaders in resort and hotel ownership and management that offer a network of national and international resorts. We offer a wide array of exciting and challenging experiences throughout your career journey coupled with career progression and development. We pride ourselves on our professional yet relaxed culture with a healthy work/life balance and team camaraderie like no other, where you will feel recognised and rewarded.

On Offer...
  • Paid Orientation and Training to successful applicants
  • Hourly Rate + Commissions!
  • Discounted Resort Stays
  • Exclusive Employee Discounts + More!

Copyrights

If you require a reasonable accommodation to complete an application please email your request to Mycareer@Wyn.com and provide the job title and location to which you are applying.

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