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Start Your Hospitality Career with Wyndham Worldwide

Job ID: 
Job Function: 
Hotel/Resort Operations
Guest Services
Phillip Island, Victoria Australia
Brand / Resort: 
Ramada Worldwide

Casual Reservations Agent - Phillip Island

10 Nov 2017
  • Phillip Island Location
  • Be a part of a great team!
  • Global company, fantastic benefits and career development
Primary Objectives
As the Reservations Agent, your role is to actively contribute to the company vision of making holiday dreams come true by being responsible for the day to day operation of the front desk, including greeting and registering of owners and guests, providing information to local area attractions, completion of all department related paperwork and using all communication equipment including telephones, fax and computers.
About you
The Reservations Agent will report to the Front Office Manager and have the following:
  • Previous experience with a PMS system (Hirum, Fidelio, Opera etc) advantageous
  • Be confident in advising guests on the local area and what it can provide for hotel guests eg. Events, restaurants, stores, public transport.
  • Experience in a similar resort role highly regarded
  • Effective communication and negotiation skills with the ability to thrive in a fast paced environment
  • Genuine passion about customer service and exceeding customer expectations
  • Ability to work a rotating roster including weekends, evenings and public holiday
Who are we?
Wyndham Vacation Resorts Asia Pacific, part of the Wyndham Worldwide Group, is one of the market leaders in Hospitality and Vacation Ownership development, offering a network of national and international resorts. We are a fast-paced, progressive and dynamic company enjoying constant growth.
Wyndham Worldwide is an Equal Opportunity Employer


If you require a reasonable accommodation to complete an application please email your request to Mycareer@Wyn.com and provide the job title and location to which you are applying.

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