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Start Your Hospitality Career with Wyndham Worldwide

Job ID: 
1715016
Job Function: 
Hotel/Resort Operations
Food & Beverage
Location: 
Orlando, Florida United States
Brand / Resort: 
Wyndham Hotels and Resorts
Schedule: 
Full-time

Catering Sales Manager

10 Oct 2017
Wyndham Orlando Resort International Drive is positioned as the epicenter of excitement and one of the most unique meeting venues in Orlando with the addition of surrounding I-Shops, bringing hosts of new dining and shopping options, as well as development of I-Drive Live, including the Orlando Eye (inspired by London Eye Ferris wheel), Madame Tussauds Wax Museum and SEA LIFE Aquarium.
 
Wyndham Orlando Resort is currently seeking a Catering Sales Manager responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. 
 
 
DUTIES & FUNCTIONS
 
 
 
  • Attend  Wyndham Business Review (WBR) meeting.
  • Develop a full working knowledge of the operations of the hotel, including all of Food and Beverage.
  • Complete knowledge of company catering policies and SOP’s, and ensure knowledge of and adherence to those policies by the catering team.
  • Meet or exceed set goals.
  • Operate the Catering Department within established sales expense budget.
  • Participate in required M.O.D. and Saturday office coverage as scheduled.
  • Initiate and follow up on leads.
  • Maintain and participate in an active sales solicitation program.
  • Monitor production of all top accounts and evaluate trends within your market.
  • Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program.
  • Meet or exceed sales solicitation call goals as assigned by the Director of Catering.
  • Invite clients to the hotel for entertainment, lunches, tours and site inspections.
  • Assist in implementing special promotions relating to direct sales segments, i.e.WynClub parties, Catering blitzes, etc.
  • Assist in the preparation of required reports in a timely manner.
  • Be familiar with all Wyndham catering  policies and selling techniques with an emphasis on maximizing revenue through upselling.
  • Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
  • Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts.
  • Meet and greet onsite contacts.
  • Abide by Prime Selling Time (PST).
  • Develop networking opportunities through active participation in community and professional associations, activities and events.
  • Review client evaluations with the Director of Catering to ensure that issues receive follow-up.
  • Entertain clients.
  • Handle inquiries as part of Inquiry Day Program.
  • Attend local wedding shows on a frequent basis.
  • Visit other local hotels to see what the competition is doing for themed events, and weddings.
  • Investigate and resolve guest complaints in a timely manner and has authority to make financial decisions regarding it.
  • Forecast future business levels for both long and short term forecast models.
  • Ensure compliance with all local liquor laws, and health and sanitation regulations.
  • Develop menus and agendas ensure BEO’s are issued, and complete all pertinent correspondence with outside vendors to finalize programs.
Qualifications
Education & Experience: 
·            At least 4 years of progressive hotel sales experience; or a 4 year college degree and at least 2 year of related experience; or a 2year college degree and 3 or more years of related experience.
·            Must have a valid driver’s license in the applicable state.
·            Must be skilled in Windows, Company approved spreadsheets and word processing.

Physical requirements:
·          Long hours sometimes required.
·          Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
 

Copyrights

If you require a reasonable accommodation to complete an application please email your request to Mycareer@Wyn.com and provide the job title and location to which you are applying.

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