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Start Your Hospitality Career with Wyndham Worldwide

Job ID: 
1716116
Job Function: 
Hotel/Resort Operations
Food & Beverage
Location: 
Pittsburgh, Pennsylvania United States
Brand / Resort: 
Wyndham Grand Hotels and Resorts
Schedule: 
Full-time

Coffee Shop Barista

03 Nov 2017
The Barista is responsible for ensuring the prompt recognition and service of all guests in the coffee shop by providing attentive, courteous and efficient service and by maintaining a clean and comfortable work area. He/she is also responsible for in the collection of payment for all guest transactions.

 

General Requirements:

 

  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Wyndham Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with Wyndham Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to cross-train in other hotel related areas.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.
  • Maintain a friendly and warm demeanor at all times.

Qualifications
Education & Experience: 
· High School diploma or equivalent and/or related experience in a hotel or a related field preferred.
 
 
Physical requirements:
· Flexible and long hours sometimes required.
· Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
· Able to stand during entire shift.

Copyrights

If you require a reasonable accommodation to complete an application please email your request to Mycareer@Wyn.com and provide the job title and location to which you are applying.

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