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Start Your Hospitality Career with Wyndham Worldwide

Job ID: 
1715035
Job Function: 
Maintenance
Location: 
United Arab Emirates
Brand / Resort: 
Wyndham Hotels and Resorts
Schedule: 
Full-time

Director of Engineering - pre-opening hotel

10 Oct 2017
The Director of Engineering is responsible for all administrative, financial and operating aspects of the hotel as they directly relate to the Engineering division. 
 
Main tasks

  • Supervise and train all Engineering staff in Customer Service, Empowerment and Standard Operating Procedures.
  • Create, approve and post all Engineering staff schedules according to Wyndham standards.
  • Create and adhere to annual budget for department.
  • Develop financial forecasts and actively participate in monthly profit/loss review meetings.
  • Develop and implement plans to maintain property, equipment, grounds and other assets in an acceptable state of repair.
  • Ensure the hotel is in compliance with all local and federal laws.
  • Create and implement a preventative maintenance program for all hotel equipment.
  • Ensure that room maintenance requests are handled in a prompt and courteous manner.
  • Follow up on all alarms immediately to determine the exact location and cause.  Determine emergency status and report findings to Front Desk.  Take immediate action as necessary.
  • Assist as necessary with special projects and renovations.
  • Actively participate in energy conservation programs.
  • Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner.
  • Administer all vendor contracts controlled by the engineering department.
  • Support and participate in all Wyndham programs.
  • Lead and participate in Wyndham Safety Committee.
  • Achieves optimal operating efficiency by closely adhering to procedures detailed in the technical maintenance manual.
  • Assures implementation of Wyndham policies, standards and procedures for: -
    -Fire & Life Safety programs.
    -Physical security programs.
  • Effective preventive and routine maintenance.
  • Maintenance planning and schedules.
  • Inspection and associate supervision.
  • Proper appearance and housekeeping of all equipment rooms.
  • Establishes and operates an effective energy management program.
  • Participates in periodic inspection of the entire property.
  • Monitors present and future trends, systems and practices in hotel technology and recommends justifiable future actions.
  • Receives and analyses feedback information from other administration departments in his hotel for recommending to the General Manager new policies and procedures for economical operation and maintenance.
  • Participates with the General Manager to review and make recommendations on the annual budgets of his hotels. Reviews proposed capital expenditure authorization requests
  • Investigates and recommend sources when local purchasing of contract services, equipment, parts and supplies may be required.
  • Provides functional assistance and direction to engineering personnel.
  • Coordinates with all other departments.
  • Coordinates and supervises contractors.
     
    Human Resources
  • Responsible for HR leadership of direct reports and their teams (recruitment and selection, performance management (Appraisal/PDP), associate development and motivation, counselling / disciplinary issues.
  • Maintain and enhance the open door policy to all associates providing advice and guidance when needed in regards to their issues or concerns and/or grievances
  • Ensure that the hotels are fully compliant with Wyndham people processes and deadlines that govern all Wyndham properties. i.e. AES, Success Matters, Probation reviews etc.
  • Ensure that the administration of the 3-month/5 month review (where applicable) process in the operational departments and ensure that follow-up for all issues is done in timely manner and results of both follow-up and the initial reviews are communicated to all relevant parties
  • Talent Reviews are alive and active and the target audience know why they are so important
  • Ensure 100% compliance with all mandatory training for departments; as well as the Departmental Trainers positively encouraged
  • Control the LTO in the operational departments in conjunction with the DHR to ensure that any areas of concern and monitored and rectified.
  • Conduct regular coaching sessions with HOD’s to further develop both their technical and management skills.
  • Manage the AES process for the operational departments ensure that the follow up meetings are done and the staff members have timely feedback.
  • Conduct interviews for all Supervisory and HOD positions
  • Review manning and re-recruitment of all positions
  • Talent Reviews are alive and active and the target audience know why they are so important
  • Ensure one CSR event takes place every quarter
  • Ensure that you dine in the Associate restaurant at least three times a week and provide DHR feedback
     
    Communication
  • To conduct or chair regular communication meetings with team(s) and actively participate in relevant business meetings to facilitate effective communication.
  • Conducted weekly documented 121’s with all direct reports
  • Share all relevant information with GM in weekly 121’s
  • Monthly HOD Meeting
  • Weekly Exec Com Meeting
  • Quarterly all Hotel Meeting
  • Monthly Business Review Meeting
     
    Finance
  • Prepare the expenses budget in conjunction with HOD’s
  • Ensure vacation, PH and lieu days are used to the needs of the business
  • Review with the DoF/DHR the payroll figures and challenge the HOD’s with regards to over spending and casual usage
  • Ensure that the payroll is submitted to HR on the agreed date
     
    Management
  • Train and develop the team and provide support when required
  • Ensure all direct reports have an PDP to achieve their goals
  • Ensure that effective communication flow is maintained at all times
  • Actively participate in the community involvement projects and initiatives together with the hotel’s management team
  • Maintaining a business environment based on the Code of Conduct and Company Vision
     

Employment Disclaimer

In some locations around the world, Wyndham Hotel Group manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotel Group performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotel Group where Wyndham Hotel Group is serving only as the recruiter and will not be my actual employer.

Qualifications

- Already in a similar role as a Director of Engineering

- Middle East experience desired

- Pre-opening experience

- 5* luxury experience

- Current experience of Guest Room Management System

Copyrights

If you require a reasonable accommodation to complete an application please email your request to Mycareer@Wyn.com and provide the job title and location to which you are applying.

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