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Start Your Hospitality Career with Wyndham Worldwide

Job ID: 
Job Function: 
Hotel/Resort Operations
Boston, Massachusetts United States
Brand / Resort: 
Wyndham Hotels and Resorts

Engineer II

15 May 2018

The Engineer, Level 2 is responsible for insuring that the property is maintained in the best possible condition at all times with the least amount of inconvenience to guests and employees.

General Requirements

·        Maintain a warm and friendly demeanor at all times.

·        Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

·        Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

·        Must be able to multitask and prioritize departmental functions to meet deadlines.

·        Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

·        Attend all hotel required meetings and trainings.

·        Maintain regular attendance in compliance with Wyndham Hotel Group Standards, as required by scheduling, which will vary according to the needs of the hotel.

·        Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.

·        Comply with Wyndham Hotel Group Standards and regulations to encourage safe and efficient hotel operations.

·        Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

·        Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

·        Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.

·        Must be able to cross-train in other hotel related areas.

·        Must be able to maintain confidentiality of information.

·        Must be able to show initiative, including anticipating guest or operational needs.

·        Perform other duties as requested by management.

Fundamental Requirements:


·        Make repairs to hotel air conditioning system:  change filters, clean coils, replace motors.

·        Perform preventive maintenance on all equipment (i.e. boilers, chillers, HVAC-Heating Ventilation and Air Conditioning, electrical, etc.).

·        Take required readings on equipment.

·        Test cooling tower and record readings.

·        Replace and program televisions as needed.

·        Replace light switches, receptacles, light bulbs and fixtures.

·        Perform furniture repair.

·        Replace and repair pumps.

·        Perform plumbing repairs (i.e. clogged drains, copper pipe, change washers, change handles, drain fittings, etc).

·        Understand and be able to read blueprints and wiring diagrams.

·        Trace and repair all types of water lines.

·        Troubleshoot and repair kitchen equipment.

·        Maintain repair and preventive maintenance records.

·        Perform and maintain work to local, state and Federal codes.

·        Test, clean and repair swimming pools and spas.

·        Paint designated areas.

·        Repair and finish sheet rock.

·        Repair all types of wall coverings.

·        Repair and program hotel electronic lock system.

·        Assist in supervising other engineering staff members.

·        Assist in scheduling preventive maintenance tasks.


Education & Experience: 

·        High School diploma or equivalent and/or one year of experience in a hotel or related field required.

·        At least two years of progressive experience in a hotel or related field preferred.

·        Trade school and/or College course work in related field preferred.

 Physical requirements:

·        Flexible and long hours sometimes required.

·        Heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.


If you require a reasonable accommodation to complete an application please email your request to Mycareer@Wyn.com and provide the job title and location to which you are applying.

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