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Start Your Hospitality Career with Wyndham Worldwide

Job ID: 
1716529
Job Function: 
Hotel/Resort Operations
Housekeeping
Location: 
Dubai, Dubai United Arab Emirates
Brand / Resort: 
Ramada Worldwide
Schedule: 
Full-time

Executive Housekeeper - Ramada Plaza Jumeirah Beach, UAE

14 Nov 2017

Executive Housekeeper – Ramada Plaza Jumeirah Beach, UAE

At Ramada Plaza Jumeirah Beach we are committed to creating caring experience – every person, every time.  Our Associates have the opportunity to explore both personal and professional development opportunities throughout their careers.

Our Company

Wyndham Hotel Group is the world’s largest hotel company based on number of hotels. As both a leading hotel brand franchisor and hotel management services provider, the company’s global portfolio consists of nearly 8,000 properties and approximately 679,100 rooms in 73 countries.

Our Brand

Ramada Plaza Jumeirah Beach, Dubai

Ramada Plaza Jumeirah Beach, a 4-star hotel with views of the neighboring Dubai Marina and Palm Jumeirah, minutes from the vibrant culture and shopping of "The Walk" at JBR, Dubai Marina Yacht Club. Our deluxe hotel with 360 rooms has stylish studios feature a balcony to take in the view while our two - four bedrooms apartments and suites host separate living areas and kitchen. Executive Studios are also available, with complimentary breakfast, welcome drinks, secretarial services, and Happy Hours.

 

Job Description

SUMMARY

 

The role holder will contribute to the performance of the hotel by facilitating the day to day operation of the Housekeeping Department.

 

To manage the operations of the Housekeeping Department by ensuring product quality standards are met and that optimum service is provided to all hotel guests according to the hotels and Wyndham Hotel Group business objectives.  To perform the human resource function in ensuring staff selection, training, counselling and recognition programs are adhered to in order to maximize performance standards and to adhere to guest service standards in order to maximise guest satisfaction. Promotes the desired work culture and values of Wyndham Hotel Group.

 

It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.

 

KEY RESPONSIBILITIES

 

•Monitors Housekeeping personnel to ensure all guests and internal customers receive prompt and courteous service

•Oversees laundry operations

•Schedules routine inspections of all Housekeeping areas by/with the Assistant Executive Housekeeper/Sr. Housekeeping Supervisor and other supervisory personnel

•Inspects guest and public areas on a regular basis to ensure that the furnishings, facilities, and equipment are clean and in good repair

•Manages spring cleaning schedules

•Assists and provides financial guidance in the formulation and implementation of Strategic Plan and Budget

•Analyze financial and management reports with regards to housekeeping, laundry, public area and chemical in your department

•Makes recommendations to the General Manager or designate regarding the upkeep of furnishings, facilities, and equipment, ensuring they are clean and in good repair

•Informs other departments of Housekeeping matters that concern them, particularly the Laundry Department, the Engineering Department, the Front Office, and the Food and Beverage department. Maintains open channels of communication with other department heads and the General Manager or the General Manager’s designate

•Identifies staff with potential for promotion and/or transfer within housekeeping department

•Establishes and maintains effective human relations and works with human resources to ensure that team members performance is effectively managed

•Maintains appropriate standards for dress, hygiene, uniforms, appearance, posture and conduct of Housekeeping personnel

•Conducts regular department meetings

•Identifies and ensures highest possible standard of cleanliness, maintenance, guest room supplies and amenities at a realistic costs

•Supervises outside contractors to ensure contractual compliance

•Implements and controls Housekeeping procedures that provide for the health and safety of personnel and guests, such as lost and found service, key control, security and emergency procedures and environmental procedures

•Is prepared to implement assigned tasks during emergencies such as fires, power failures and bomb threats

•You may be asked to accomplish what is requested by the General Manager.



Employment Disclaimer

In some locations around the world, Wyndham Hotel Group manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotel Group performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotel Group where Wyndham Hotel Group is serving only as the recruiter and will not be my actual employer.

 

Qualifications

SKILLS & COMPETENCIES 

•Excellent financial acumen and business knowledge
•Excellent communication skills with good knowledge of written and spoken English

EXPERIENCE, CERTIFICATION & EDUCATION 

•Diploma or equivalent in hotel management or business management
•Must have extensive experience in front office in a reputable brand or chain of hotel

Copyrights

If you require a reasonable accommodation to complete an application please email your request to Mycareer@Wyn.com and provide the job title and location to which you are applying.

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