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Start Your Hospitality Career with Wyndham Worldwide

Job ID: 
1806084
Job Function: 
Hotel/Resort Operations
Food & Beverage
Location: 
Dubai, Dubai United Arab Emirates
Brand / Resort: 
Ramada Worldwide
Schedule: 
Full-time

F&B Hostess – Ramada Plaza Jumeirah Beach, UAE

17 May 2018

F&B Hostess – Ramada Plaza Jumeirah Beach, UAE

At Ramada Plaza Jumeirah Beach we are committed to creating caring experience – every person, every time.  Our Associates have the opportunity to explore both personal and professional development opportunities throughout their careers.

 

Our Company

Wyndham Hotel Group is the world’s largest hotel company based on number of hotels. As both a leading hotel brand franchisor and hotel management services provider, the company’s global portfolio consists of nearly 8,000 properties and approximately 679,100 rooms in 73 countries.

Our Brand

Ramada Plaza Jumeirah Beach, Dubai

Ramada Plaza Jumeirah Beach, a 4-star hotel with views of the neighboring Dubai Marina and Palm Jumeirah, minutes from the vibrant culture and shopping of "The Walk" at JBR, Dubai Marina Yacht Club. Our deluxe hotel with 360 rooms has stylish studios feature a balcony to take in the view while our two - four bedrooms apartments and suites host separate living areas and kitchen. Executive Studios are also available, with complimentary breakfast, welcome drinks, secretarial services, and Happy Hours.

 

Job Description: 

 

Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation.

Seat guests promptly at a table pre-set for the number in the party and according to guest preference.

Set up host/hostess desk, review guest reservations and make recommendations as to the set-up of the room.

Maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet service standards.

Answer telephones according to the standards and take guest reservations or provide information regarding the restaurant or any other hotel service.

Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest’s name consistently.

Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials.

Complete special projects (menu changes, signage, etc) as instructed.

Ensure proper table set-up and make minor adjustments as needed.

To be fully conversant with all Food and Beverage policies and procedures.

Able to work any shift that is assigned to him/her by Management or Supervisor

Perform any other duties that may be assigned to him/her.

Reports and handles all complaints, concerns or special requests of guests.

Work harmoniously and professionally with co-workers and supervisors.

Ensure to comply with the grooming standard.

Ensure compliance with legislated health and safety requirements within the work place.

Conduct duties in a courteous, safe and efficient manner, in accordance with the policies and procedures, ensuring that the highest level of service and communication is maintained.

 

Employment Disclaimer

In some locations around the world, Wyndham Hotel Group manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotel Group performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotel Group where Wyndham Hotel Group is serving only as the recruiter and will not be my actual employer.


Qualifications

   Knowledge of MICROS and Table Management system

·         Minimum of 1 - 2 years experience in a similar position.

·         Fluent in English

·         Food and Beverage knowledge


Copyrights

If you require a reasonable accommodation to complete an application please email your request to Mycareer@Wyn.com and provide the job title and location to which you are applying.

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