Fixed Term Owner Services Consultant - Bundall
10 Month Owner Services Consultant
- Are you a Customer Service professional with reservations experience?
- Do you want to be a part of a great company?
- Do you love holidays? Dedicated to helping people? A quick learner?
Here is a fantastic opportunity to join a great team with a positive culture!
If you are passionate about customer service and thrive in a fast paced environment - we look forward to hearing from you!
We are looking for enthusiastic, high performing individuals to join our Owner Services department. In the role of Owner Services Consultant you will be answering inbound calls from WorldMark holiday club Owners, assisting with holiday plans, responding to enquiries and complaints with confidence and enthusiasm whilst providing resolutions to customers on the first call.
Who are we?
Wyndham Vacation Resorts Asia Pacific, part of the Wyndham Worldwide Group and is one of the market leaders in Vacation Ownership. We are a fast-paced, progressive and dynamic company enjoying constant growth, constantly striving to make our Owners holiday dreams come true!
What do we need from you?
· Willing & able to work rostered shifts from Monday to Friday 7.00am – 8.00pm
· Availability to work Saturday shifts 8:00am-4:00pm as required
· An outgoing personality with a positive attitude and a passion for customer service
· Professional telephone manner and outstanding customer service skills
· Ability to resolve complaints and overcome objections with strong conflict resolution skills
· Personal drive to achieve performance targets
· Punctual, reliable and proactive work ethic
· Experience with Microsoft Outlook is essential
· Use of reservations/travel booking programs desirable but not essential
· Passionate about what you do!
What do we offer?
- Great company benefits including subsidised private health insurance, fortnightly massages, training opportunities and a fun working environment on offer!
- Fantastic career development opportunities and accommodation discounts associated with working one of the world's leading Vacation Ownership companies!
- Competitive hourly rate with quarterly bonuses!
If you require a reasonable accommodation to complete an application please email your request to Mycareer@Wyn.com and provide the job title and location to which you are applying.
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