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Start Your Hospitality Career with Wyndham Worldwide

Job ID: 
Job Function: 
Hotel/Resort Operations
London, Ontario Canada
Brand / Resort: 
Dolce Hotels & Resorts

General Manager

19 Sep 2017

As Southwestern Ontario’s only IACC approved conference hotel, this historic London hotel is situated on 30 acres provides ample conference space and the best destination for meetings. Retreat to Ivey Spencer Leadership Centre, a distinctive meeting and conference hotel experience that is sure to nourish the mind, body and spirit. The London Ontario center offers a variety of leisure, wedding and meetings packages to suit your personal style.

Currently, Wyndham Hotel Group is searching for a high energy, innovative, and inspiring General Manager to lead the team of the Ivey Spencer Leadership Centre. The ideal leader will drive a winning atmosphere for the hotel to achieve profitability, surpass guest satisfaction and nurture our talented associates.


Value Your Team:
  • Ensure utilization of Wyndham tools and resources to ensure the property has a competitive edge to attract and develop talent.
  • Assist in driving a positive team-oriented environment which focuses on the guest, through associate development and motivation.
  • Develop a system of collaboration and ensure to foster open communication by adhering to our “open door policy”.
Develop a Strategic Business Plan
  • Support the Director of Sales to prospect new and nurture existing clients to grow and improve the financials of the hotel.
  • Utilize data, to review past, present and future trends to elevate the innovation and competitive strategy of the hotel.
  • Develop business plan designed to maximize guest satisfaction, profitability, and market share.
Be the Brand
  • Ensure that the Wyndham COM! culture is threaded throughout the guest and associate experience.
  • Implement change and innovation to elevate associate engagement and the guest experience.
  • Support various social media initiatives to market and highlight the individuality of the hotel and its position in the community.
  • Act as an Ambassador to promote opportunities that increase awareness of our philanthropic goals throughout the community. 
Ensure Quality and Efficiency
  • Establish systems to inspect programs and practices of your team to produce established goals and initiatives.
  • Walk the floor daily to be visible and ensure that guest expectations are met and exceeded.
  • Leverage key performance indicators to review and enhance overall hotel effectiveness.

Education and Experience
  • At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience.
  • Hotel or General Manager experience in a comparable hotel environment 
  • Ability to work, weekends, holidays and extended hours.

There’s no one else like us. To learn more please visit www.wyndhamworldwide.com 

Wyndham Hotel Group is proud to be an Equal Opportunity Employer (M/F/D/V)


If you require a reasonable accommodation to complete an application please email your request to Mycareer@Wyn.com and provide the job title and location to which you are applying.

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