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Start Your Hospitality Career with Wyndham Worldwide

Job ID: 
1714410
Job Function: 
Call Center & Customer Service
Location: 
Bethany Beach, Delaware United States
Brand / Resort: 
ResortQuest by Wyndham Vacation Rentals
Schedule: 
Full-time

Guest Services Agent - ResortQuest by Wyndham Vacation Rentals

25 Sep 2017
Envision your career with one of the world's largest vacation rental companies, Wyndham Vacation Rentals North America. With over 10,000 rental units and more than 2,500 associates across North America you'll discover the rewards of working in an energetic environment with caring colleagues. Wyndham Vacation Rentals is committed to an aggressive growth plan, and we are always seeking to hire top talent to help us deliver exceptional "Count on Me!" service to our customers.
Wyndham Vacation Rentals' full-time associates enjoy excellent health benefits as well as a generous 401k plan and a paid time-off program.

 

ResortQuest by Wyndham Vacation Rentals in Bethany Beach is now hiring for two (2) full-time year-round Guest Service Agents.  This position is responsible for answering all guest inquiries, complaints and requests. Job duties include:

  • Booking reservations for guests and owners, process check-ins/outs, collecting rent money, processing any gues credits and/or charges, etc.  Act as advocate for guests during their stay including efficient processing of all guest inquiries and/or complaints to appropriate personnel in order to maintain the highest level of guest satisfaction during their stay.
  • Responsible for key control and front desk audits.
  • Performing clerical duties such as typing, filing, recording, mailing and computer data input processing as necessary.
Qualifications
Qualified candidates must have proficient use in Microsoft Office as well as excellent customer service skills.  Weekends are required.  A real estate license is preferred, but not required.

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