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Start Your Hospitality Career with Wyndham Worldwide

Job ID: 
1802153
Job Function: 
Sales & Marketing
Location: 
Rio Grande, Puerto Rico United States
Brand / Resort: 
Wyndham Grand Hotels and Resorts
Schedule: 
Full-time

Guest Services Manager

09 Feb 2018
The Guest Services Manager is responsible for ensuring the operation of the Guest Services, PBX and Bell Services in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.
 
Qualifications
  • High school graduate.
  • At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience.
  • Supervisory experience required.
  • Must be proficient in Windows, Company approved spreadsheets and word processing.
  • Excellent communication skills in English and Spanish (read, speak, write).
  • Excellent customer service skills.
  • Able to work a flexible schedule, including rotative shifts, holidays, weekends and overnight shift.

Copyrights

If you require a reasonable accommodation to complete an application please email your request to Mycareer@Wyn.com and provide the job title and location to which you are applying.

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