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Start Your Hospitality Career with Wyndham Worldwide

Job ID: 
1806170
Job Function: 
Hotel/Resort Operations
Housekeeping
Location: 
Dammam, Eastern Province Saudi Arabia
Brand / Resort: 
Wyndham Garden Hotels
Schedule: 
Full-time

Housekeeping Supervisor - Wyndham Garden Dammam

19 Apr 2018
As the housekeeping supervisor, you will be supervising the Housekeeping associates in achieving the operational objectives of the property. The role consists on assisting the Executive Housekeeper in assigning duties, inspecting and ensuring that the hotel’s facilities are maintained with exceptional standard of cleanliness and sanitary conditions meeting the hotel’s requirements.
 
KEY RESPONSIBILITIES 
  • Supervises the housekeeping team and inspect guest rooms and common areas surround service areas.
  • Checks that the housekeeping equipment is in good working order, informing the Executive Housekeeper/Assistant Executive Housekeeper of any anomalies.
  • Ensures that guest documentation in the rooms is complete and up to date.
  • Applies the hotel‘s procedure for handling lost property.
  • Respects guidelines on the use of cleaning products.
  • Is responsible for maintaining the cleaning of all rooms and common areas.
  • Attends guests request and complaints
  • Assists the inventories stock every month to ensure adequate supplies
  • Prepares housekeeping associate job assignments.
  • Records data regarding work assignments, personal actions.
  • Performs cleaning duties in cases of emergencies or staff shortage.
  • Makes recommendations to improve service and ensure more efficient operation.
  • Attends daily meetings and receives special instructions from the Executive Housekeeper/Assistant Executive Housekeeper.
  • Fills out report and hands over found articles to the lost and found department
  • Trains and assists housekeeping attendants and advises the Executive Housekeeper/assistant Executive housekeeper on their performances
  • Takes note of VIPs, ‘Do not disturb’, ‘Sleep out’, ‘double-lock rooms’ signs and take appropriate actions
  • Any other duties assigned by the Executive Housekeeper/Assistant Executive Housekeeper.
 
SKILLS & COMPETENCIES  
  • Understanding hotel operations
  • Effective communication
  • Planning for business
  • Supervising people
  • Supervising operations
  • Customer focus
  • Drive results
Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Count on Me! service culture to be responsive, respectful and deliver a great experience.
 
 
Employment Disclaimer 
In some locations around the world, Wyndham Hotel Group manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotel Group performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotel Group where Wyndham Hotel Group is serving only as the recruiter and will not be my actual employer.
Qualifications
EXPERIENCE, CERTIFICATION & EDUCATION
  • Diploma or vocational training in hospitality
  • A Minimum of two years’ experience as a Housekeeping Supervisor
  • Hotel pre-opening experience is a plus.

Copyrights

If you require a reasonable accommodation to complete an application please email your request to Mycareer@Wyn.com and provide the job title and location to which you are applying.

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