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Start Your Hospitality Career with Wyndham Worldwide

Job ID: 
1711152
Job Function: 
Hotel/Resort Operations
Housekeeping
Location: 
Pittsburgh, Pennsylvania United States
Brand / Resort: 
Wyndham Hotels and Resorts
Schedule: 
Full-time

Laundry Attendant

27 Jul 2017

The Wyndham Pittsburgh University Center is located on the University of Pittsburgh campus, in the heart of Oakland. It is several blocks from Carnegie Mellon University as well as several UPMC hospitals. This 251 room hotel offers a full-service restaurant and lounge, 7,333-sq foot of meeting space, and an indoor heated pool. Nearby attractions include Heinz Field, Consol Energy Center, PNC Park, Kennywood Park, Sandcastle Waterpark, the Carnegie Museum of Art and Natural History, and Point State Park. Our employees enjoy free parking, a free meal when working, and discounted hotel rooms throughout the company. We are less than a block away from public transportation.

The Laundry Attendant (Full-Time) is responsible for washing, ironing, folding and distributing all soiled linens, towels, napkins and tablecloths.

General Requirements:

• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

• Must be able to multitask and prioritize departmental functions to meet deadlines.

• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

• Attend all hotel required meetings and trainings.

• Maintain regular attendance in compliance with Wyndham Hotel Group Standards, as required by scheduling, which will vary according to the needs of the hotel.

• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.

• Comply with Wyndham Hotel Group Standards and regulations to encourage safe and efficient hotel operations.

• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

• Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.

• Must be able to cross-train in other hotel related areas.

• Must be able to maintain confidentiality of information.

• Must be able to show initiative, including anticipating guest or operational needs.

• Perform other duties as requested by management.

• Maintain a warm and friendly demeanor at all times.

Qualifications

Fundamental Requirements:

• Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and fellow employees.

• Understand operation of washing machines and dryers.

• Load and unload washes according to standards.

• Wash and dry all dirty linens, towels, rags, etc.

• Sort all hotel linen according to type, color, size, etc.

• Pre-treat all stained linen before washing.

• Clean dryer filter daily and maintain all equipment as trained.

• Operate iron as per standard and ensure that it is shut off at the end of day.

• Sweep and mop laundry floors, storing all linens off the floor.

• Fold towels and linens.

• Remove and sort dirty linens and towels from laundry carts.

• Keep laundry carts clean and free of debris.

• Maintain clean work area.

• Sort clean laundry according to type and load carts.

• Ensure overall guest satisfaction.

Education & Experience: 

• High School diploma or equivalent

• Experience in a hotel or a related field preferred.

Physical requirements:

• Flexible and long hours sometimes required.

• Medium work - Exerting up to 10 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

• Ability to stand during entire shift.

• Ability to work at fast pace.

Wyndham Hotels and Resorts is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled.
We require consent to pre-employment background check & drug testing for all positions.

Copyrights

If you require a reasonable accommodation to complete an application please email your request to Mycareer@Wyn.com and provide the job title and location to which you are applying.

© 2006-2017 Wyndham Worldwide Corporation. All rights reserved. Wyndham Worldwide and affiliated brands and logos are service marks and/or registered trademarks of Wyndham Worldwide or its subsidiaries in the United States and other countries.