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Start Your Hospitality Career with Wyndham Worldwide

Job ID: 
1716282
Job Function: 
Hotel/Resort Operations
Food & Beverage
Location: 
Napa, California United States
Brand / Resort: 
Dolce Hotels & Resorts
Schedule: 
Full-time

Lead Banquet Set Up Attendant

07 Nov 2017
Silverado Resort & Spa is seeking qualified candidates for the role of Lead Banquet Set Up Attendant. The Lead Banquet Set Up Attendant is responsible for supervising, directing, and coordinating the set-up, refresh, tear-down and maintenance of all meeting space, and assigning of duties to be done in an accurate and timely manner.


DUTIES & FUNCTIONS

  • Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
  • Oversee and assist in the cleaning and set-up of banquet and meeting rooms for functions. Arrange tables, chairs, etc., to proper specifications.
  • Ensure the correct and timely set up of all Banquet Event Order functions.
  • Maintain the highest standards of cleanliness and sanitation throughout the banquet functions space, pre-function space and storage areas to include the carpets, walls, walks, doors, windows, lighting fixtures, etc.
  • Ensure the banquet storeroom is neat and organized and stocked with any and all appropriate supplies necessary for meetings or food service functions.
  • Be familiar with fire exit and extinguisher location, and follow all hotel safety rules.
  • Oversee the breakdown of functions after completion and ensure that all equipment and supplies are stored properly.
  • Supervise the transport and storage of tables, chairs, and other equipment.
  • Refresh meeting rooms as needed.
  • Notify management of any hazards.
  • Be familiar with the organization of the hotel and know the function of each department.
  • Ensure overall guest satisfaction.
Qualifications
  • High school diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Flexible and long hours sometimes required
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Wyndham Hotel Group Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with Wyndham Hotel Group Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to cross-train in other hotel related areas.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.
  • Maintain a friendly and warm demeanor at all times.
  • Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during the entire shift.
  • Must be authorized to work in the U.S.

Silverado Resort and Spa is a luxury resort in the heart of the world-famous Napa Valley Wine Country! Whether you come to the Northern California area for relaxation, adventure or business, find it here. Located just an hour north of San Francisco, it’s all tucked away from the city while still being close to the Bay Area action. The soothing, full-service spa sets the stage for relaxing comfort, offering massages, facials, manicures, pedicures and more. But there’s more to Silverado Resort and Spa than just soothing stays. Two PGA championship golf courses, which are overseen by World Golf Hall of Fame member, lead golf analyst for NBC Sports, and resort co-owner Johnny Miller, 13 lighted tennis courts, and biking and hiking trails on-site ensure excitement at every corner. And thanks to its Napa Valley Wine Country location, it’s all close to more than 400 wineries. The fine and casual dining within the resort’s restaurants pair nicely with local wines. The elegant styling and picturesque Northern California views makes it one of the most sought after wedding venue destinations as well. It’s all designed to ensure the perfect Napa Valley Wine Country stay for any and all visitors.

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If you require a reasonable accommodation to complete an application please email your request to Mycareer@Wyn.com and provide the job title and location to which you are applying.

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