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Start Your Hospitality Career with Wyndham Worldwide

Job ID: 
1716209
Job Function: 
Call Center & Customer Service
Location: 
Saint John, New Brunswick Canada
Brand / Resort: 
Wyndham Hotel Group
Schedule: 
Full-time

Rates Solicitation Coordinator (RFP) - Term

08 Nov 2017
Wyndham Worldwide is one of the world's largest hospitality companies offering a broad array of hospitality products, services and accommodations through our premier portfolio of world-renowned brands.
 
At Wyndham Worldwide Canada in Saint John, New Brunswick, we are known for our innovative “Count On Me” culture and engaging work environment; where you make a difference.  Over the past 20 years, we have continued to invest in our associates to support them in achieving excellent results.  We offer a fun and professional work environment that has something for everyone!  Outfitted with our onsite gym, outdoor walking trail, massage chairs, lounge areas, pool table, internet hub, free Wi-Fi and electronic games area, our centre provides a pleasing “home away from home.”
 
The Wyndham Experience is not only about the career opportunities and perks that we can offer you!  You will also experience the pride and enjoyment that comes from being with a company that cares, supports and invests in you and your community.
 
An exciting career opportunity is available in our dynamic team-spirited environment. We currently have a temporary opportunity for a highly motivated Rates Solicitation Coordinator (RFP), in the RFP Department.
 
As a Rates Solicitation Coordinator, you are responsible for providing professional oral and written communications throughout the Request for Proposal (RFP) process to our internal and external customers. By doing so, you ensure accurate documentation while processing rate coding jobs and building and maintaining the RFP’s in our Lanyon system. When responding and following up by phone and email with our franchisees, your Count On Me! Service offers our franchisees the opportunity to retain existing business and gain new volume through Global Sales efforts. When receiving, documenting and verifying information from various communication channels, sound judgment will be used to escalate and communicate to management when service level commitments are compromised.
 
Qualifications
Your background includes:
  • Exceptional computer and systems skills
  • A minimum of one to two years of solid customer service experience

You have the proven ability to:

  • Provide Count On Me! Service with excellent interpersonal skills
  • Contribute to a positive experience for our internal and external customers
  • Work under pressure while performing multiple tasks
  • Communicate effectively using proper grammar and sentence structure
  • Prioritize and meet strict deadlines with continual attention to detail
  • Take initiative, use solid judgment and make decisions in a proactive manner
  • Demonstrate team spirit and unity with your team, your peers and our management teams

 

THE WYNDHAM EXPERIENCE!
We Care About You, We Support You, We Invest in You
We Offer Unique Opportunities
And our Count On Me! Service to our customers is also our promise to you!
 
 

Copyrights

If you require a reasonable accommodation to complete an application please email your request to Mycareer@Wyn.com and provide the job title and location to which you are applying.

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