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Start Your Hospitality Career with Wyndham Worldwide

Job ID: 
1716509
Job Function: 
Hotel/Resort Operations
Food & Beverage
Location: 
Orlando, Florida United States
Brand / Resort: 
Wyndham Hotels and Resorts
Schedule: 
Part-time

Room Service Server

13 Nov 2017
Envision your career with one of the world's largest hospitality companies.  With over 7,000 hotels, 145 Vacation Ownership Resorts, 200,000 rental units and more than 25,000 associates across six continents you'll discover the rewards of working in an energetic environment with caring colleagues.  Rewards that include a career path with diverse opportunities, learning and mentorship.  Wyndham Worldwide (NYSE: WYN) has been an industry leader in hospitality with almost $4 billion in revenues.  Wyndham continues to expand and grow through industry leading efforts like Women on Their Way and Wyndham Green.  While you may know our brands RCI, WorldMark by Wyndham, Ramada, Days Inn and Travelodge; there are many more aspects and companies to this leader in hospitality.

 

As one of FORTUNE Magazine's Most Admired Companies, Wyndham Worldwide is one family, one team of professionals who actively strive to provide our customers and each other with our signature Count On Me! Service promise.  A promise to be responsive to needs, to be respectful in every way and deliver a great experience.  It's more than a promise, at Wyndham it's been recognized as a commitment, visible in our awards including Newsweek's 100 Greenest Companies, DiversityInc's 25 Noteworthy Companies and Ethisphere Institute Lists of the World's Most Ethical Companies amongst others.  Come and join our Wyndham Family and discover the rewards for your career.

 

The newly multi-million dollar renovated Wyndham Orlando Resort - International Drive, located at the epicenter of Orlando’s ever-popular I-Drive boasts an enviable location in the Theme Park Capital of the World. 


The Wyndham Orlando Resort, International Drive has a phenomenal  Room Service Server opportunity.  The Accounting Clerk will work on a part-time status. 

 
 
Fundamental Requirements:
  • Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
  • Prepare station in anticipation of the day's business. Stock work areas with china, glassware, linen, coffee pots, napkins and ensure that stock is clean and polished.
  • Check VIP list, and communicate orders to the kitchen and the next room service shift.
  • Set trays and tables according to established standards.
  • Deliver orders according to established standards.
  • Retrieve trays on a timely basis.
  • Ensure quality of food & beverage being delivered and communicate with Manager/Captain/Kitchen.
  • Prepare and deliver amenities. Replenish as needed.
  • Call all guests before delivery of order.
  • Perform opening and closing duties according to established sidework checklist.
  • Have a thorough knowledge of menus and current specials and upsell items to guests.
  • Assist order taker in the answering of the telephone while maintaining the established standards.
  • Communicate guest needs to proper department.
  • Handle guest's complaints and communicate to management.
  • Ensure overall guest satisfaction.
 
Qualifications
 
Education & Experience: 
  • High School diploma or equivalent and/or experience in a hotel or related field preferred.
Physical requirements:
  • Flexible and long hours sometimes required.
  • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.

Equal Opportunity Employer M/F/D/V and Drug Free Workplace

Copyrights

If you require a reasonable accommodation to complete an application please email your request to Mycareer@Wyn.com and provide the job title and location to which you are applying.

© 2006-2017 Wyndham Worldwide Corporation. All rights reserved. Wyndham Worldwide and affiliated brands and logos are service marks and/or registered trademarks of Wyndham Worldwide or its subsidiaries in the United States and other countries.