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Start Your Hospitality Career with Wyndham Worldwide

Job ID: 
1715989
Job Function: 
Hotel/Resort Operations
Guest Services
Location: 
Houston, Texas United States
Brand / Resort: 
Wyndham Hotels and Resorts
Schedule: 
Full-time

Sales Coordinator (FT)

01 Nov 2017
  • Wyndham Houston Medical Center is located in the heart of the world renouned Texas Medical Center; we believe that as a associate in one of our managed hotels you will have a significant impact on our organization. We strive to create a work environment where our associates feel good about the work they do and the team they are a part of.  We value our associates and their commitment to their family.
Job Summary:
The Sales Coordinator is responsible for clerical, administrative, marketing materials, and other duties to assist in the smooth operation of Sales.  He/she is also responsible for providing attentive, courteous and effective service to all guests.   

Education & Experience:
  • High school diploma or equivalent and/or experience in a hotel or a related field preferred.
  • At least 3 to 5 years of progressive experience in a hotel or related field preferred. 
  • College course work in related field helpful.
  • Computer knowledge/skills required. 
  • Customer service experience preferred. 
  • Wyndham Hotel Group is proud to be an Equal Opportunity Employer (M/F/D/V).
Qualifications
Physical Requirements:
  • Flexible and long hours sometimes required.  
  • Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. 

General Requirements: 


  • Must be able to effectively communicate, both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Maintain a warm and friendly demeanor at all times. 
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and training.
  • Maintain regular attendance in compliance with Wyndham Hotel Group Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag.
  • Comply with Wyndham Hotel Group Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to cross-train in other hotel related areas.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.
  • Maintain a friendly and warm demeanor at all times. 

 Fundamental Requirements:

  • Answer telephone and email messages. Respond accordingly.
  • Open and distribute mail.
  • Maintain and stay abreast of the latest computer programs/innovations (as applicable).
  • Filing of all pertinent correspondence in a timely manner. 
  • Type all correspondence pertaining to department. 
  • Maintain adequate inventory of office supplies. 
  • Responsible for the smooth operation of the office. 
  • Type and distribute meeting meetings. 
  • Maintain trace file as needed. 
  • Assist with daily operations of the Business Center as needed. 
  • Assist in copying/faxing//mailing. 
  • Greet guests/clients/employees when necessary. 
  • Attend meetings/training as required by management. 

Copyrights

If you require a reasonable accommodation to complete an application please email your request to Mycareer@Wyn.com and provide the job title and location to which you are applying.

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