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Start Your Hospitality Career with Wyndham Worldwide

Job ID: 
Job Function: 
Manama, Bahrain
Brand / Resort: 
Ramada Worldwide

Security Guard - Ramada Manama City Centre

31 Jan 2018

The Security Guard is responsible for providing protection and communication with hotel guests and employees.  He/she is also responsible for patrolling hotel premises to maintain security, detect and report fire, security and safety hazards and/or violations of Wyndham’s rules and regulations.

  • Use proper radio etiquette at all times.
  • Maintain visual contact with the Front Desk/Night Auditor and the front door of the hotel by remaining in the Lobby area when not on property walks.
  • Maintain and review daily activity log.
  • Maintain confidentiality with respect to guest and employee incidents.
  • Hold briefing with Guest Services staff both at the beginning and end of shift.
  • Check ID of visitors/employees as necessary.
  • Access secured areas for authorized personnel.
  • Maintain an awareness of legal limitation of position (local, state and/or federal ordinances).
  • Assist guests to their rooms or assist guest’s w/entry into their rooms according to hotel standards.
  • Assist during medical emergencies.
  • Respond to emergency situations, including medical, security, guest complaints, etc.
  • Investigate assault complaints.
  • Assist outside agencies, as necessary, to maintain effective liaison.
  • Respond to altercations, and investigate.
  • Have knowledge of hotel and guestroom locking systems.
  • Monitor TV cameras, if applicable.
  • Challenge suspicious persons.
  • Check safety hazards.
  • Administer Heimlich Manoeuvre and or First Aid/CPR as necessary.
  • Complete Incident/Accident reports in a clear and concise manner.
  • Monitor employees as they enter and exit the building.
  • Conduct investigations relative to property losses, guest and employee accidents, and illnesses and crimes against the hotel.
  • Document all deliveries.
  • Patrol area to insure that areas are secure and free of unauthorized persons and disturbances.
  • Provide escorts to persons carrying money, or other requests.
  • Issue and inventory pagers, radio equipment and keys on a daily bases, if applicable.

Employment Disclaimer 

In some locations around the world, Wyndham Hotel Group manages hotel properties on behalf of a third party owner. At many of those properties, the Hotel owner is the actual employer, and Wyndham Hotel Group performs recruiting and hiring functions on behalf of the owner. I understand and agree that, by applying through this site, I may be applying for a position with a company other than Wyndham Hotel Group where Wyndham Hotel Group is serving only as the recruiter and will not be my actual employer.



  • Proven work experience as a security guard or relevant position
  • Trained security officer with diploma
  • Ability to operate detecting systems and emergency equipment
  • Excellent knowledge of public safety and security procedures/protocols
  • Surveillance skills and detail orientation
  • Integrity and professionalism
  • High school degree


If you require a reasonable accommodation to complete an application please email your request to Mycareer@Wyn.com and provide the job title and location to which you are applying.

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