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Start Your Hospitality Career with Wyndham Worldwide

Job ID: 
1800454
Job Function: 
Call Center & Customer Service
Location: 
Orlando, Florida United States
Brand / Resort: 
Wyndham Vacation Ownership
Schedule: 
Full-time

Sr. Business Applications Specialist

13 Feb 2018

Business Applications Specialist

The Business Applications Specialist is a role supporting the Owner Services contact centers with non IT technical solutions created with business tools such as Excel, Access, and SQL.  This person will be responsible for ensuring all stages of the system development life cycle are adhered to.  The business applications specialist  manages, designs, develops, and maintains new and existing products, coordinates with clients and participates in IT projects and/or troubleshooting efforts.


Key Responsibilities

·         Requirements gathering and system design.  Meeting with clients to understand process and provide process improvement insight and potential technical solutions to meet business needs.

·         Development and Maintenance.  Creating technical solutions coding in VBA, SQL, using tools such as Excel, Access, and SSMS.

·         Security and Integrity.  Implements precautionary measures to ensure security and integrity of applications and data.

  Knowledge and skills

  • Thorough understanding of system development life cycle
  • Ability to creatively use technology to solve challenging business problems.
  • Ability to communicate professionally with clients and coworkers.
  • Ability to keep sensitive information confidential.
  • Ability to gather and document requirements accurately
  • Ability to adapt projects to meet changing business needs
  • Familiarity with Mainframe, IRIS, CDC Respond, and working in a Citrix environment preferred.

 

Technical Skills

  • Advanced Excel, Access, and VBA
  • Some SQL querying experience
  • Ability to communicate technical issues to IT partners
  • MS Access Administration: importing/exporting data, version control, backups, etc.

 

Position can be located in Orlando, Springfield, or Redmond

Travel possible between Owner Services Contact Centers but minimal < 5%

Qualifications

Business Applications Specialist

The Business Applications Specialist is a role supporting the Owner Services contact centers with non IT technical solutions created with business tools such as Excel, Access, and SQL.  This person will be responsible for ensuring all stages of the system development life cycle are adhered to.  The business applications specialist  manages, designs, develops, and maintains new and existing products, coordinates with clients and participates in IT projects and/or troubleshooting efforts.


Key Responsibilities

·         Requirements gathering and system design.  Meeting with clients to understand process and provide process improvement insight and potential technical solutions to meet business needs.

·         Development and Maintenance.  Creating technical solutions coding in VBA, SQL, using tools such as Excel, Access, and SSMS.

·         Security and Integrity.  Implements precautionary measures to ensure security and integrity of applications and data.

  Knowledge and skills

  • Thorough understanding of system development life cycle
  • Ability to creatively use technology to solve challenging business problems.
  • Ability to communicate professionally with clients and coworkers.
  • Ability to keep sensitive information confidential.
  • Ability to gather and document requirements accurately
  • Ability to adapt projects to meet changing business needs
  • Familiarity with Mainframe, IRIS, CDC Respond, and working in a Citrix environment preferred.

 

Technical Skills

  • Advanced Excel, Access, and VBA
  • Some SQL querying experience
  • Ability to communicate technical issues to IT partners
  • MS Access Administration: importing/exporting data, version control, backups, etc.

 

Position can be located in Orlando, Springfield, or Redmond

Travel possible between Owner Services Contact Centers but minimal < 5%

Copyrights

If you require a reasonable accommodation to complete an application please email your request to Mycareer@Wyn.com and provide the job title and location to which you are applying.

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