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Start Your Hospitality Career with Wyndham Worldwide

Job ID: 
Job Function: 
Sales & Marketing
Sevierville, Tennessee United States
Brand / Resort: 
Wyndham Vacation Ownership


11 Oct 2017
Due to growth, our local Community Marketing Agent Department is expanding. With the expansion, we are will be adding "Senior CMA" to the team.

Your ability to meet new people with the highest level of customer service will take you far with Wyndham.
Wyndham Vacation Ownership's vision is to deliver a lifetime of memorable vacation experiences for our owners.  Our Promotions - Marketing Specialists are responsible for generating sales opportunities (tours) for our sales team in the Smoky Mountains.  Imagine a job that allows you to be…
  • Part Marketing Professional
  • Part Local Expert
  • Part Sales Professional
  • 100% Memory Maker
In your role, you will help us deliver outstanding service and hospitality to our guests to ensure they have a memorable vacation while staying with our resorts each and every time.  
Warm, thoughtful, gracious hospitality is our culture and through our "Count on Me" service philosophy, our employees make the following service promise to our owners:  to be responsive to your needs, to be respectful in every way and to deliver a great experience for each and every owner. 
The primary purpose of this position is to solicit prospective guests at the welcome centers, ticket stations or other designated locations and if qualified, invite them to attend a vacation ownership presentation. 
  • Our local marketing organization has exclusive marketing rights with: The Island in Pigeon Forge, Margaritaville, Wilderness Resorts, Wal-Mart and Kroger.  The partnerships provide our specialists a great opportunity to interact with visitors to our local communities.
  • Solicit guest for preview of Vacation Ownership making the presentation interesting and appealing in order to book as many qualified customers as possible. 
  • Follow qualification guidelines as established by Department and Company Policies and Procedures.
  • Maintain a courteous and informative demeanor when dealing with questions posed by potential clients.
  • Write the formal invitation to tour; make the tour reservation and collect the required deposit.
  • Provide concierge service.
  • Communicate any problems immediately to manager asking for assistance when required.
  • Make sure booth is clean and well stocked with supplies.
  • Perform any other duties as required by manager.
How Wyndham Supports You in Your Career 
Our marketing department offers the following support as you grow with the organization:
  • Paid training and development
  • Benefits (Medical/ Dental/ Vision) within 31 days of hire
  • 100% match on 401K plan up to first 6% after 1 year of service
  • Tuition Reimbursement
  • Travel perks, discounts, and give-a-way items
  • Great career path (grow to supervisor, manager, director and vice president)
Minimum Qualifications:
  • High School Diploma or equivalent.
  • Ability to work independently and as a team.
  • Professional business appearance.
  • Flexibility a must.
  • Positive and upbeat attitude combined with effective communication skills.
  • Light physical effort (lift/carry up to 25 lbs.)
  • Must be able to maintain performance standards.
  • Good organization skills and the ability to maintain accurate data and records.
  • Track record of strong work ethics and integrity with a sincere desire to make a difference.
If you are a current Wyndham Vacation Ownership Associate, please complete the following application process.
  1. Complete the "internal transfer request form"
  2. Deliver signed/ completed internal transfer request form to your immediate supervisor.  (He/She will complete the process and forward the form to HR).
  3. Apply online


If you require a reasonable accommodation to complete an application please email your request to Mycareer@Wyn.com and provide the job title and location to which you are applying.

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